Help Center

Orders can be placed online at https://www.phoenixautoequipment.com or by phone at 702-580-2883. Please have the products name available for each item you wish to order. We are unable to process orders by mail or by fax.

By placing an item in your shopping bag, the item is not reserved. Items are reserved only after the checkout process is completed.

Currently, we accept the Credit Card, Visa, MasterCard, American Express and Discover payment options PayPal and PayPal Credit. Gift cards that display the Visa, MasterCard, American Express and Discover logos are also accepted.

Please make sure to enter your billing information (first name, last name, billing address, and credit card information) exactly as it appears on your credit card statement. Once you place your order you may see a pending authorization on your account that is generally removed within 3-5 business days or once your order has shipped and payment has been submitted. You will be notified via e-mail or phone if a problem exists with the payment information you provided during checkout.

All prices and amounts are in U.S. dollars.

Your credit card is charged when the merchandise is in stock. If we are unable to fulfill your entire order due to merchandise out of stock or if you have requested your order be canceled, you will receive a cancellation e-mail and will not be charged for unshipped item(s).

Once your order has been placed there is an extremely short window of time whereby we can make a change. Our goal is to process your order as quickly and accurately as possible, therefore, Should you find that you need to cancel or make a change to your order, please call 702-580-2883 as soon as possible. Please see our return policy for additional information.

While we make every effort to fulfill your entire order, on rare occasion we may need to cancel one or more item(s). If we are unable to fulfill your entire order due to merchandise out of stock, you will receive a cancellation e-mail and will not be charged for unshipped item(s).